ATBS | Privacy Policy
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Privacy Policy

American Truck Business Services (ATBS)

 

Protecting your private information is our priority. This Statement of Privacy applies to the www.atbs.com website, hub.atbs.com website, the ATBS mobile app, and American Truck Business Services (ATBS) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to ATBS include www.atbs.com, hub.atbs.com, the ATBS mobile app, and American Truck Business Services. The ATBS websites and mobile app are Business Services platforms. By using the ATBS websites and mobile app, you consent to the data practices described in this statement.

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What is Personal Data?

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"Personal Data" is any information that can reasonably be used to identify an individual or otherwise make an individual identifiable. This may include your name, address, email address, phone number, login information (such as account number and password), social media account information, or payment card number.

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The types of Personal Data we may process depend on the business context and the purposes for which it was collected. It may include:

  • Contact, subscription, and account/registration details, as well as online identifiers.

  • Login credentials where an account is required.

  • Communications content (such as audio, video, text), social media and discussion forum, or other communications details when you interact with ATBS.

  • Financial information (such as tax returns, profit and loss statements, balance sheets, budgets, bank account details or credit card information).

  • Details of an individual's business and other interests and opinions (such as information held in a customer relationship management database).

  • Information about the user and usage of our websites and services, including system information such as device identifiers and telemetry (such as IP or MAC address) when such data is linked or tied to a specific individual's device.

 

If we link other data with your Personal Data, we will treat that linked data as Personal Data.

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Collection of Your Personal Information

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ATBS may collect personally identifiable information, such as your name, phone number, and email address. We may gather additional personal or non-personal information in the future.

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Information about your computer hardware and software may be automatically collected by ATBS. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the ATBS websites and mobile app.

ATBS encourages you to review the privacy statements of websites you choose to link to from ATBS so that you can understand how those websites collect, use, and share your information. ATBS is not responsible for the privacy statements or other content on websites outside of the ATBS websites and mobile app.

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Use of Your Personal Information

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ATBS collects and uses your personal information to operate its websites, mobile app, and deliver the services you have requested.

We may also collect data, including Personal Data, about you as you use our websites, mobile app, and services and interact with us. We also acquire Personal Data from trusted third-party sources and engage third parties to collect Personal Data on our behalf, in accordance with applicable laws.

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ATBS may use your Personal Data for the purposes of operating and helping to ensure the security of our business; delivering, improving, and customizing our websites, mobile app, and services; sending notices, marketing, and other communications; and for other legitimate purposes permitted by applicable law.

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We collect Personal Data for a variety of business reasons, such as:

  • Customer relationship management and administration.

  • Order processing, including billing and payment.

  • Asset recovery and product returns and replacements.

  • Creating and managing user accounts.

  • Provisioning websites, mobile app, and services and enabling the use of certain features.

  • Analyzing, personalizing, improving accuracy, and enhancing user experience, communications, and interactions.

  • Sending communications to you, including for marketing or customer satisfaction purposes, either directly from ATBS or from our partners.

  • Managing communications preferences. You can modify your communication preferences at any time. See Your choices and selecting your communication preferences below.

  • Contract performance, service delivery, and customer service.

  • Managing job applications.

  • Administering online education, testing, and certifications.

  • Facilitating conferences, webinars, and other events.

  • Protecting ATBS, our users, websites, mobile app, and services, and others.

 

ATBS does not sell, rent, or lease its customer lists to third parties.

 

ATBS may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to ATBS, and they are required to maintain the confidentiality of your information.

 

ATBS may keep track of the websites and pages our users visit within ATBS, in order to determine what ATBS services are the most popular. This data is used to deliver customized content and advertising within ATBS to customers whose behavior indicates that they are interested in a particular subject area.

 

ATBS will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ATBS or the site; (b) protect and defend the rights or property of ATBS; and, (c) act under exigent circumstances to protect the personal safety of users of ATBS, or the public.

 

Deletion of Your Personal Information

 

It is your right to completely delete any data we have collected on you. To request deletion of your data, please email ithelp@atbs.com. 

 

User-Generated Content

 

Our services require the collection of images and files from your device's camera, photos, and files. We will collect and store for a limited period the images or documents which you choose to take or upload when you use our app or portal.

 

Use of Cookies

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The ATBS websites and mobile app may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

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One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize ATBS pages, or register with the ATBS site or services, a cookie helps ATBS to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on.

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When you return to the same ATBS website or mobile app, the information you previously provided can be retrieved, so you can easily use the ATBS features that you customized.

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You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the ATBS services or websites you visit.

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Security of Your Personal Information

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ATBS secures your personal information from unauthorized access, use, or disclosure.

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Children Under Thirteen

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ATBS does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website and mobile app.

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Opt-Out & Unsubscribe

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We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from ATBS by contacting us here:

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Changes to This Statement

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ATBS will occasionally update this Statement of Privacy to reflect company and customer feedback. ATBS encourages you to periodically review this Statement to be informed of how ATBS is protecting your information.

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Contact Information

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ATBS welcomes your questions or comments regarding this Statement of Privacy. If you believe that ATBS has not adhered to this Statement, please contact ATBS at:

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ATBS
600 12th St., Suite 200, Golden, Colorado 80401
Email Address: info@atbs.com
Telephone Number: 1-888-640-4829

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